Pér for hotels
Know who is ready to book. Recognize what each guest needs. Act while the moment is still yours.
Pér understands guest context, decides what to do next, and acts across your tools within the guardrails you set.
Pér is Amperity's AI agent for hotel customer data. It connects identity, searches, reservations, stays, loyalty, preferences, service interactions, availability, and permissions to find opportunities and move approved actions forward.
Your team sets the objective. Pér understands, decides, acts, and learns.
Pér identifies travelers showing booking intent and recommends the lightest appropriate treatment, from destination content and loyalty benefits to packages or targeted offers.
Ask Pér:
Which travelers are most likely to book in the next 30 days? Recommend the right message or treatment for each audience.
You control: Eligible properties, rates, offers, exclusions, channels, success metrics, and approvals.
Pér connects an upcoming reservation with past stays, loyalty activity, preferences, service history, and current booking details to recommend the most relevant next step.
Ask Pér:
Which upcoming guests have a relevant need or opportunity based on their history and current reservation? Recommend what we should do next.
You control: Eligible experiences, timing, availability, service rules, exclusions, and approval points.
A guest books, cancels, changes dates, checks in, or contacts service. Pér catches the change and recommends whether to pause, suppress, or redirect the next message.
Ask Pér:
Find guests in an active journey whose reservation or stay status makes the next message irrelevant. Recommend what should change.
You control: Status rules, event freshness, match confidence, channel policies, and execution permissions.
Guest decisions are only useful when they reflect the full relationship, not one reservation or loyalty account.
Pér works with configured property management, reservation, booking, loyalty, CRM, service, engagement, analytics, advertising, and data platforms.
Available actions depend on each hotel brand's configured data, integrations, permissions, and Amperity capabilities.
Give Pér a guest objective
Bring Pér the booking goal, guest experience problem, or recurring decision slowing your team down. Pér will take it from there.
An AI agent for hotel customer data uses identity, reservations, stays, loyalty, behavior, permissions, and business context to identify opportunities and move approved actions into hotel workflows.
Pér can identify travelers showing booking intent and recommend relevant content, loyalty benefits, packages, or offers based on configured customer and business context.
Pér can work with configured data such as reservations, stays, searches, loyalty activity, guest preferences, service interactions, availability, consent, and campaign history.
Pér can take approved actions within customer-defined permissions and policies. Your team decides what Pér can do, what requires review, and when a person should intervene.
No. Pér builds on the Amperity Customer Context Platform and works across the hotel systems your teams already use.
