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Pér for airlines

Turn traveler understanding into stronger relationships

Turn travel intent into a reason to book. Re-engage loyalty members. Keep outreach relevant when plans change.

Pér helps your team connect traveler context to booking and loyalty opportunities, with clear recommendations and approved next steps.

See Pér in action

What is Pér for airlines?

Pér is Amperity's AI agent for customer data. It helps airline teams use booking, loyalty, digital, and service data to find traveler audiences, recommend relevant outreach, and put approved actions to work.

Your team sets the objective. Pér surfaces opportunities, explains its recommendations, and helps move approved actions forward.

Put Pér to work

Find the next booking opportunity

Search activity tells you where travelers want to go. Booking history helps explain who may need a reason to commit. Pér helps your team bring those signals together.

Compare traveler segments for a route, market, or travel window, see the evidence, and prepare a priority audience for review.

Ask Pér:

Using available search and booking data, which traveler segments should we prioritize for [route, market, or travel window]? Compare conversion and engagement, and explain the opportunities.

You control: The market, conversion window, eligibility rules, capacity constraints, success metric, and approval points.

Grow loyalty at the right moment

A frequent traveler who has never joined. A loyalty member whose engagement has faded. Pér helps find the audiences with a reason to reconnect.

Use available travel history, frequency, spend, and loyalty activity to recommend which groups to reach and which approved benefits to highlight.

Ask Pér:

Which travelers have the strongest reason to join or re-engage with [loyalty program] now? Explain the event or benefit most likely to matter to each group.

You control: Program eligibility, approved benefits, customer exclusions, sensitive-data rules, and approvals.

Protect the experience during disruption

A delayed trip can make a promotional offer feel out of touch. Pér helps your team use available disruption and service data to identify affected traveler audiences.

Prepare campaign exclusions and recommend relevant communications for review, while your operational systems and teams handle rebooking and service recovery.

Ask Pér:

Using available data for [disruption], which travelers should we exclude from promotional campaigns? Recommend relevant communication priorities for our service team to review.

You control: Priority rules, service policies, available channels, contact permissions, and human-review boundaries.

Explore more prompts →

Built on trusted customer context

The same traveler can look different in booking, loyalty, and service systems. Connect the relationship before choosing the message.

Pér is grounded in Amperity's accurate, current, and governed customer context:

  • Know who:Connect fragmented records across reservations, loyalty, digital channels, service, and partner interactions.
  • Know now:Understand travel history alongside current intent, itinerary changes, availability, and disruption status.
  • Act with confidence:Keep decisions connected to permissions, operational rules, data freshness, evidence, and customer-defined controls.
See how Amperity resolves customer identity →

Works across your existing stack

Put traveler insight to work in your existing marketing channels. Pér uses airline data connected to Amperity and helps prepare audiences and approved actions for supported engagement and advertising destinations.

Available actions depend on each airline's configured data, integrations, permissions, and Amperity capabilities.

Give Pér an airline objective

Bring Pér the booking target, loyalty challenge, traveler moment, or recurring decision slowing your team down. Pér helps turn that objective into a recommendation your team can review and put to work.

See Pér in actionExplore the Pér Prompt Library

FAQs

What is an AI agent for airline customer data?

A customer data agent helps airline teams use connected traveler data to find booking and loyalty opportunities, recommend relevant outreach, and prepare approved audiences and actions for supported workflows.

How is Pér different from a general AI assistant?

Pér brings trusted customer context to the decision. Grounded in your business's customer data, it helps surface opportunities, explain the evidence, and prepare approved next steps in supported workflows.

What airline data can Pér use?

Depending on your connected data and permissions, Pér can use customer context such as searches, reservations, ticketing, fares, travel history, loyalty activity, campaign exposure, service interactions, operational events, consent, and contact history.

Can Pér take action automatically?

Pér helps move approved actions into supported workflows through configured integrations. Your team controls permissions and review points; available execution depends on the workflow and your setup.

Does Pér replace our CDP, loyalty platform, or marketing tools?

Pér builds on the Amperity Customer Context Platform and works through supported integrations with your existing tools. Reservation, loyalty, and operational systems continue to manage their respective workflows.